Facebook email glitches attract users’ anger

Facebook has been forced to deal with a number of technical problems, just days after it upset many members by issuing new '@facebook.com' email addresses.

The change obscured any other email addresses which members had made visible on their accounts.

Some rivals saw this as an attempt by Facebook to get users to switch over to its own email service, and claimed it showed how Facebook planned to use its power, derived from having a 900 million-strong user base, to persuade those customers to adopt more of its services.

Writing in a blog for the Financial Times, its American west coast managing editor, Richard Waters, said Facebook's attempts to persuade users to adopt its own email addresses was “not one of its proudest moments.”

And when a second problem arose, meaning many mobile users couldn't send emails from their devices because their other email addresses had been synched with their Facebook one, Facebook was forced to backtrack, and after initially blaming user confusion, admitted that it was a software problem.

Waters added: “That

Richard Morris

Richard joined Lakestar McCann as news editor in 2009 and over the past three years has run the company's daily news feed service. Prior to joining the team at Lakestar he worked as a business reporter at Crain's Manchester Business, and spent three years as a general reporter at the North West Evening Mail in Cumbria.

More Posts - Website